How long has Cam Credits, Inc. been in business?
The headquarters office of Cam Credits, Inc. in La Grande, Oregon has been
in business since February of 1977 and under current ownership since
1984. The Baker City office was purchased and converted to the La Grande
computer system in August of 1992. The collection data bases for the
region date back in both offices to the early 1970's.
What happens if the consumer from whom I am trying to collect moves out
of our local service area?
Cam Credits, Inc. prides itself on local service with a global reach. We
have extensive resources to locate consumers who have left our area. If
necessary we can forward accounts to our affiliates anywhere in the world
to effect collection. We also do skip-tracing on your accounts to give
you the information you need prior to turning for collection. Rates vary
by volume.
What if the account I refer for collection requires legal action to collect?
Cam Credits, Inc. offers full-service collection. If legal action is required
and small claims is not an option, we have legal counsel on retainer
to handle any situation which might present itself.
What are Cam Credits, Inc. professional affiliations:
We at Cam Credits Inc. have always valued our relationships within our
industry. Oregon has a very strong association of debt collectors; the
Oregon Collectors Association. We have been an active member of this
association since our inception and our President, Julie Hickerson has
served as President of that organization as well as serving on the Board
of Directors. We also belong to ACA International and two or their divisions
specializing in Government Services and in Healthcare Services. Our membership
in these associations keeps us abreast of all of the latest legislation,
collection techniques and provides excellent training opportunities to
aid us in providing the best service for our clients.
What about training and competency of your collection staff?
Our staff at Cam Credits, Inc. is a group of highly motivated, professional
long-term employees. The average number of years employed at Cam Credits,
Inc. for our staff is eleven (11) years. Our collectors are all certified
by ACA International and continue to avail themselves of training opportunities
offered both in-house and through ACA International. We believe knowledge
is power and our staff has amassed a wealth of information about our
area, our economy and the techniques necessary to successfully collect
debts for you.
How can I determine the creditworthiness of potential customers?
The development of a thorough credit application and authorization form
is necessary to do a complete job of checking a potential customers’ credit
history. Call our credit reporting department today if you have questions
about credit policies and credit reporting at 541-963-3134.
When should an account be turned for collection?
•
Notices are being returned with “no good address”.
•
Failure to respond to your statements or phone calls
•
Lapse in payment agreements
•
Repeated changes in occupation and address
•
90-120 days without response
When any of the above conditions exist, it may be time to turn your account
for collection.
Please note that Cam Credits, Inc. has a graduated commission rate which
rewards early referral on accounts with a lower commission rate. Call us
today to get a quote on your accounts.
What about privacy at Cam Credits, Inc.
Privacy always has and will continue to be the cornerstone of the service
at Cam Credits, Inc. We have a privacy policy established. We are in
full compliance with the Fair Debt Collection Practices Act as well the
the HIPAA Privacy Rule enacted in April of 2003. Protection of the information
referred to us and confidentiality in every aspect of our business is
of utmost importance to us.
What services does Cam Credits, Inc. offer in addition to full-service
collection?
Our services include Accounts Receivable consulting, billing, skip-tracing,
precollect, check verification and full collection. In other words, if
you have a credit and collection need, we are here for you.